<strong>Secure</strong> payment

Secure payment


We accept card payments via Visa Debit and Creditcards, MasterCard, American Express and Maestro.
Equally, it is possible to pay via a PayPal account. If you choose this option when making your purchase, please note that you will be redirected to the PayPal website or invited to connect to it.

Online transactions are executed and secured by our bank BNP and Stripe.

For your information, returns by PayPal from Australia, Austria, Belgium, Central and Eastern Europe, Denmark, France, Ireland, Italy, Norway, the Netherlands, Poland, Portugal, Spain, Sweden and Switzerland are free. Please see the details on PayPal (conditions depends on each country).





In order for you to make purchases easily and securely, CHATELLES uses Secure Socket Layer (SSL) technology. This software encrypts and protects the data which you send us via the internet. Once SSL is enabled, a padlock will appear at the top of your browser.

You can click on it to get information about the SSL digital security certificate. You will also notice that the website address (URL) in the top of the browser starts with 'https:' rather than 'http:'. This means that the page is secured.
CHATELLES is registered with Cybertrust as an authentic site, in order to guarantee the confidentiality of your information is preserved when they are in transit between your web browser and our web server.

Exchangeable & refundable
Within 100 days
Free EU and UK shipping
(free worldwide from 300€)