Gift card
Description
Return policy
Not quite the right pair? You have 30 days to exchange or return your order (return shipping at your expense). Simply reach out and we’ll guide you through it. We want you to fall in love with your Chatelles, with zero risk.
Shipping
Free shipping with Mondial Relay to France and 8 European countries (Belgium, Spain, Italy, Luxembourg, Netherlands, Portugal, Germany, Austria). DHL express delivery available as a paid option. Elsewhere: DHL, from €29. Your order is carefully prepared in our Paris atelier and dispatched within 1–2 business days. As soon as it ships, you’ll receive a tracking link by email to follow it until delivery.
Craftsmanship
Designed in Paris, crafted in Europe. Each pair is made by hand in our partner workshops in Europe, using carefully chosen materials and a memory-foam insole for all-day comfort. The result: timeless shoes meant to be worn, and to last.